The model proposes, a person commits, and every call is logged
A safety gate so the AI can suggest actions but never takes a risky one on its own.
Key decisions
- Fail-closed: deny unless explicitly permitted
- Checkpoint / resume with human approval
Difficult systems, the engineering decisions behind them, and the constraints they had to respect.
Each piece is labeled for what it is.
A safety gate so the AI can suggest actions but never takes a risky one on its own.
Key decisions
An AI account summary where every number traces back to the source, or it says "no data."
Key decisions
Guided questions, not a blank text box, with a human in control.
Key decisions
Call transcripts, scrubbed of personal data, turned into clean records a person confirms with one click.
Key decisions
Destroy one key and a person's data becomes permanently unreadable, with the history left intact.
Key decisions
Skip the cost and complexity of microservices until there's a real reason to pay it.
Key decisions
Start with the problem. The right engagement follows from there.
Start a Conversation